Delivery Information

All products purchased from the Pole Monkey Store can be shipped directly to your door!

We process and ship out all orders received within 3 - 5 business days (Mon-Fri).
If shipping directly to you: All orders are shipped out within 3- 5 business days (Mon-Fri) via Canpar in Canada or FedEx Ground in the US. Transit time differs based on your location, however it usually takes 2 - 5 business days. All orders are shipped with signature requirement UNLESS you specify that you want the signature waived. It is important to know if you decide to waive the signature, then Pole Monkey and its affiliates are not responsible for any lost or stolen items.
Note: You can pick up the order directly from the manufacturer’s warehouse (Canada: located in Mississauga, ON | USA: located in Los Angeles, CA) and save on shipping and handling. Instructions will be sent to you through email once the order has been processed within 3 - 5 business days (Mon – Fri).